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Services.

 

 

Consultancy

We provide a comprehensive range of consultancy services to augment our solution approach.

The services are delivered by a team of subject matter experts and include:

  • Technical Consultancy: remote or on-site subject matter expertise
  • Design and Implementation: specialist technical design and installation
  • Project Management: accredited PRINCE2 practitioners
  • Admin and User Training: experienced systems trainers for your IT staff or employees
  • System Administration: assistance: moves, additions, changes
  • Infrastructure Audits: remote or on-site inspection providing an inventory and report
  • Infrastructure Health Checks: remote or on-site health check, report and recommendations
  • Wireless Surveys: survey with report on signal strength, SNR and AP location heat maps
  • Cloud Readiness Assessments: network assessment cloud migration
  • Security Assessment: security breach testing, report and recommendations

In addition to our in-house consultancy services we have access to a wide range of complementary services through our extensive partnership network which ensures a complete solution approach to complex and multi-vendor environments.

Support

Our Support Services extend across a wide range of technologies and vendors and provide clients with the flexibility to choose the optimum support solution and service level for their business.

Our technical staff work closely with internal IT teams to complement their skills to ensure that all technical issues are resolved and managed efficiently.

Support can be provided as a standard business hours service, on a 24x7x365 basis or as a complete managed service.

Options include:

  • NetCare: Telephone and on-site support
  • NetSite: Hardware break-fix services
  • NetManage: Managed support service

Managed

Our Managed Service is an extension of our support offer and includes proactive monitoring and management of all aspects of your network infrastructure, security and collaboration environment.

Additional services include:

  • Remote monitoring and proactive resolution of faults and technical issues
  • Configuration change management
  • Maintenance and planned upgrades of software releases and patches
  • Moves, Additions and Change management
  • Capacity planning
  • Architectural roadmaps
  • Optional on-site resources

Managed Service options include:

  • Managed network infrastructure – LAN, WAN, Wireless
  • Managed Security
  • Managed Collaboration – On-premise, Hybrid or Cloud (UCaaS)

 

Contact Us.

Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement.

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Contact Forms - Privacy Statement

What data is being collected?

When you contact us via a form on our website or by email, we may collect the following information:

1.  Name
2.   Business/company name
3.   Email addresses
4.  Telephone number
5.   Enquiry message/detail
6.   Browsing stats and behaviour via Google Analytics (automatically collected)

What is the data being used for?

We use the information to provide the services and information that you request and to respond to enquiries, comments and questions.

How long do you keep my data for?

The data will be stored for as long as we need it to assist with your enquiry and business interests.

Where will my data be stored?

Your data is stored securely on our internal, secured company network.

Will my data be shared?

No, we will not share your data with any third-party.

I need more information – can you help?

For more information please read our Privacy Policy.

Alternatively, please contact our Data Protection Officer, Mark Woolford by telephone on +(0) 870 170 9700, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it., or by post at Voyager Networks Ltd, 7 Fortuna Court, Calleva Park, Aldermaston, Berkshire, RG7 8UB.