Enabling the Hybrid Worker

The balance between office and home-working

For many years companies and public organisations, across multiple sectors, have been looking at business models to incorporate a balance between office and home-working for their employees to offer a better work/life balance and to reduce real estate costs. Progress had been slow whilst executives considered the many challenges – productivity, management, motivation, collaboration, technology were all important considerations.

Roll-on to 2020 and the COVID-19 pandemic and it is estimated that the process has been accelerated by at least twenty years.

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Pre-Pandemic

Pre-pandemic it was estimated that between 15% and 18% of employees worked remotely fully or part-time.

Post-Pandemic

Figures vary however it is estimated that these, depending on sector, will increase to 35% - 40% post pandemic.

Home Working

The day of the hybrid worker has arrived and is here to stay.

Most organisations, even if they had started on the journey, were largely unprepared for mass home-working. Tactical home-working solutions were deployed at speed to ensure business continuity. Suppliers and customers worked together in an precedented way.

The final outcome for the future of working is not yet decided and will vary significantly between industry sectors and departmental job roles. Experience during the last six months has identified measurable business benefits however has also identified a number of challenges to be overcome:

Benefits.

Technology can be deployed rapidly to enable change in working practices
Improvement in worker satisfaction – work/life balance
Productivity maintained or improved
Increased collaboration across geographies and departments
Improved employee retention and recruitment
Reduction in business costs

Challenges.

Technology fit – best solutions and practices
- Strategic solutions versus tactical deployments
- Connectivity, Platforms, Collaboration, Security
Employee Management
- Best work practice principles
- Productivity measurement and control
- Employee wellbeing
Managing IT budgets and transition

Our Approach

We use a 3 step strategic approach to IT consultancy to implement your ideal hybrid working solution.

STEP 1

Identify

Identify desired outcomes for hybrid working.

STEP 2

Collect

Data gathering on current working practices and technologies.

STEP 3

Recommend

Recommend best-fit solution and deployment roadmap.

Following the consultancy phase we can progress to detail design, implementation and support of your hybrid worker environment.

The Essential Guide

Working from Home is Here to Stay

Many businesses have been moving to remote work by necessity, and that’s not likely to change anytime soon.

Download Here

Five tips to enable a remote workforce securely

The trend to a more distributed workforce continues to rise, bringing newfound benefits for employers and workers.

But people still need to feel connected and productive when they are working remotely - and they expect technology will help them do that wherever they are, on any device. Here are five simple tips to maintain your work from home (WFH) culture while securing your workers and company assets.

1

Educate your workforce to embrace secure WFH practices

Remote workers expect technology will follow them wherever they go - but being away from the office exposes them (and your organization) to threats in new ways. That is why IT and security teams need to ensure the WFH experience is secure, wherever users go. Just by being aware of what WFH means for security, remote workers are your biggest ally.

2

Verify the person is who they say they are

Multi-factor authentication (MFA) is a simple, first layer of security all businesses need before they can grant access to company assets. Think of MFA as something you know (your username/password) and something you have (your phone) to verify your identity and device health.

3

Enable secure access from anywhere

VPN provides a safe tunnel between users and applications so workers can stay productive and connected when they are on the road or working from home. It helps ensure only approved users get in by providing the right level of security without compromising the user experience.

4

Defend against security threats at any entry point

Most security breaches target endpoint users, requiring a first line of defence at the DNS layer and a last line for threats that slip through. The first layer blocks domains associated with malicious behavior before they get into your network or contains malware if it is already inside, while the last layer protects against more advanced threats.

5

Secure your assets now and for the future

Don't make the mistake of creating new issues for tomorrow only by solving for today. Instead, choose a vendor with security that ties into your existing investments. Cisco believe in simple, effective solutions that keep your remote workers feeling connected and productive - and remove anything that gets in the way of your business success.

Cisco Secure Remote Worker

Find out more about one of our long-term remote working solutions, Cisco Secure Remote Worker. Cisco's range of secure solutions ensure your workforce can work from any connection on any device, whilst protecting users from malware threats.

Delivering technology to enable the hybrid worker

We deliver a range of technology solutions to enable long term remote working.

Most users are likely to have experienced at least one issue whilst working from home, take a look through our solutions to some of the most common remote working issues here.

See how we can help you

1

Call

Premise, Hybrid, Cloud
Any device, anywhere
Central management
Secure end-to-end

2

Collaborate

Messaging
File sharing
Digital whiteboarding
Calling – voice and video
Secure end-to-end

3

Conference

Video conferencing
Screen sharing
Secure end-to-end

4

Secure

Simple, scalable, integrated
User verification, secure access
Threat defence
Cloud managed

5

Contact Centre

Premise, Cloud, Hybrid
Omni-channel
Business application integration
Quality and Control management reporting

6

Home - Teleworker Solutions

High quality VOIP Communications
Secure connectivity
Device management

7

Manage

Central management platforms
Voyager managed services
- Technical support
- Moves, Adds, Changes
- Service Level Agreements
- Home-worker support

Our Partners

Voyager works with a select number of strategic technology partners who are renowned leaders in their area of expertise.

Book a virtual meeting

Speak to one of our remote working specialists to see how we can enable hybrid working for your workforce.

Enabling the Hybrid Worker

The balance between office and home-working

Pre-Pandemic

Post-Pandemic

Home Working

The day of the hybrid worker has arrived and is here to stay.

Benefits.

Challenges.

Our Approach

We use a 3 step strategic approach to IT consultancy to implement your ideal hybrid working solution.

Identify

Collect

Recommend

The Essential Guide

Working from Home is Here to Stay

Five tips to enable a remote workforce securely

The trend to a more distributed workforce continues to rise, bringing newfound benefits for employers and workers.

1

Educate your workforce to embrace secure WFH practices

2

Verify the person is who they say they are

3

Enable secure access from anywhere

4

Defend against security threats at any entry point

5

Secure your assets now and for the future

Cisco Secure Remote Worker

Delivering technology to enable the hybrid worker

We deliver a range of technology solutions to enable long term remote working.

1

Call

2

Collaborate

3

Conference

4

Secure

5

Contact Centre

6

Home - Teleworker Solutions

7

Manage

Our Partners

Voyager works with a select number of strategic technology partners who are renowned leaders in their area of expertise.

Book a virtual meeting

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