news header 23

News.

Software Support for Unified Communications

Choose the support that’s right for your business

Your company relies on its communications infrastructure to keep everyone connected anytime, anywhere, and on any device.

cisco-logo

Your collaboration environment is a strategic competitive differentiator in today’s digital world. Maintaining high availability and adoption rates with minimal risk are only the basic expectations from your internal customers. Selecting the right level of technical support is the first step to achieve the full potential of your infrastructure.

That is where Software Support for Unified Communications comes into play. With three options of support to choose from (Basic, Enhanced, and Premium), this offer is designed to enable faster business outcomes, keep your company up to date with the latest technology, and give you peace of mind when it matters.

Benefits

  • Increased uptime through rapid resolution of software incidents and proactive support and IT adoption
  • Better support experience with direct access to product experts
  • Faster return on your software investment, with onboarding assistance and seamless integration of the software into your current environment and workflows
 

To accelerate the deployment and adoption of your software, get advice and support on its business, enhancing features, and support hybrid deployments, the Enhanced and Premium options provide incremental, high-value service benefits. You get configuration assistance, direct access to subject matter experts, faster response times, priority queuing, adoption services, and proactive support. With onboarding training, you’ll help ensure that your IT team is quickly able to deploy your solution.

How do I decide which level is right for my business?

 

Some questions to consider while choosing your service option include:

  • How critical it is to achieve fast adoption of our collaboration technology?
  • Do we take advantage of all features available in our collaboration suites that would allow us to achieve faster business outcomes?
  • Would my team benefit from sharing of best practices and from training?
  • Do we need case escalation management and actionable support intelligence?
 

These are just a few questions for you to consider. At Voyager, we want to make sure that you have the right level of support for your unified communications solution and your business.

Next steps

Your Voyager account manager can help you choose between the Basic, Enhanced, and Premium levels. To learn more about software support for unified communications, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact Us.

Data Privacy: To find out how we process the data that you submit to us via this form, please read this Privacy Statement.

This email address is being protected from spambots. You need JavaScript enabled to view it.

 
 

Contact Forms - Privacy Statement

What data is being collected?

When you contact us via a form on our website or by email, we may collect the following information:

1.  Name
2.   Business/company name
3.   Email addresses
4.  Telephone number
5.   Enquiry message/detail
6.   Browsing stats and behaviour via Google Analytics (automatically collected)

What is the data being used for?

We use the information to provide the services and information that you request and to respond to enquiries, comments and questions.

How long do you keep my data for?

The data will be stored for as long as we need it to assist with your enquiry and business interests.

Where will my data be stored?

Your data is stored securely on our internal, secured company network.

Will my data be shared?

No, we will not share your data with any third-party.

I need more information – can you help?

For more information please read our Privacy Policy.

Alternatively, please contact our Data Protection Officer, Mark Woolford by telephone on +(0) 870 170 9700, by emailing This email address is being protected from spambots. You need JavaScript enabled to view it., or by post at Voyager Networks Ltd, 7 Fortuna Court, Calleva Park, Aldermaston, Berkshire, RG7 8UB.