Local Government

IT Solutions for Local Government services

Transformation of public services through the increased and improved use of technology has been an important part of many local authority strategies in recent years.

Voyager Networks offer a diverse range of technology solutions to support local governments on their digital transformation journey. Solutions have been developed in conjunction with our clients and cover:

  • Collaboration – Telephony, Contact Centre, Meetings and Artificial Intelligence
  • Network Services – Technology refresh for local and wide area environments
  • End-to-End Perimeter Security
  • Support and Managed Services

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Supporting Local Government projects

The COVID-19 pandemic accelerated the use of digital tools intended to assist citizens in accessing council services

This trend looks set to continue in a world where a large proportion of citizens are always connected and increasingly want access to services on a 24-hour basis.

Using a diverse range of communication and advice options, such as interactive web pages, e-forms and even dedicated apps for specific service needs, councils are using digital transformation to interact with citizens in new and innovative ways.

Recent projects include:

  • Data Centre re-design and upgrade
  • Access layer design and deployment
  • Firewall deployment and management
  • Security access to devices and users design, deployment and management
  • Omni-channel Contact Centre
  • Microsoft Teams migration
  • SIP Services
  • Direct Routing
  • PCI Compliant payment solutions
  • 24×7 Help Desk Support
  • Life Cycle Consultancy

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