Partnership by numbers
250
+
Happy clients globally
1700000000
+
Processed annually (£)
150
+
Integrations
Introducing Key IVR
Key IVR offers PCI-DSS compliant payment services and banking and digital payments solutions.
Voyager partners with Key IVR to provide secure IT solutions for payment processing, enabling your business or organisation to take secure omnichannel payments, streamline your payment process, and ensure a smooth customer journey.
Key IVR has over 15 years of secure payment experience and is trusted by millions of users in the UK, Europe and the US. We can collaborate on projects to help improve your operations.
Key Solutions
Key IVR offers the following solutions:
- Agent assisted payments
- Automated IVR phone payments
- Click-to-pay and secure web payments
- Merchant services
- Outbound voice, SMS and WhatsApp
- Web chat, social media and app payments
- Pay by bank transfer
- Direct Debit payment automation
- Cryptocurrency payments
Targeted Sectors
A wide range of businesses and organisations can benefit from Key IVR’s payment services, including the Social Housing and Commercial sectors, as well as others that use a Contact Centre.
Voyager can work with Key IVR to provide tailored payment services that work for your organisation. We can help simplify payment operations with secure, convenient and cost-efficient solutions for taking payments across multiple channels.
Why Voyager + Key IVR?
We are focused on putting your needs first and delivering efficient automated payment solutions that will benefit you, your staff and your customers.
You can rest assured that we will provide robust and highly secure technology solutions. Key IVR is a PCI-DSS Level 1 Service Provider and ISO 27001 certified company, showing their commitment to compliance and data security. Both Voyager and Key IVR are also proudly certified with Cyber Essentials.
Don’t just take
our word for it
NHS Trust
“What started out as an email about a firewall replacement on a Sunday morning 4 weeks ago, has turned into a major project that involved regular planning meetings with over 50 people to ensure operational continuity.
What has stood out is the planning work that Voyager have undertaken, and Bernie and Dave have been instrumental in this. Their commitment and flexibility have resulted in the firewall’s being replaced and online half an hour ahead of schedule, meaning that we could bring clinical and business systems back online sooner than anticipated to take care of our patients.
Thank you again for providing a first-class service.”
Director
Nottingham City Council
“When making our choice we knew the strengths of the Enghouse platform and appreciated its reliability and the features it offered. We had just 3-4 weeks to get everything implemented and Voyager Networks delivered the solution end to end.
The migration was quick, effective and we had zero outages or issues raised by our teams. I’m full of praise for Voyager Networks and the implementation team. They took the time to understand our needs and challenges and really put in extra effort to ensure we hit our deadlines. It was a real partnership approach that added value to our implementation.”
Simon Salmon | Head of IT
Connexus
“We selected Voyager Networks as our preferred partner because they fully understood our requirements from the outset. They spent time listening to our needs, understanding our budgets and delivered the solution against those requirements.
The support from Voyager Networks has consistently delivered against agreed SLAs. We recently evaluated the market for IT Support Services and selected Voyager Networks because we felt they fully understood what was required. We started as a green field site
and Voyager Networks delivered every aspect of the solution within the time scales and costs required with professionalism which has been second to none.
Adam Huselbee | ICT Manager
College of Further Education
“I can’t talk highly enough of Voyager’s project delivery capabilities”
“Probably the best managed project and certainly the smoothest I have ever been involved in, I can’t talk highly enough of Voyager’s project delivery capabilities, they were excellent.”
Information Systems Manager
Bron Afon Community Housing
“In summary, we run a very tight ship and have very high expectations of anyone we work with. Voyager not only met our expectations but exceeded them and I would have no hesitation in recommending them to anyone who expects the best at an affordable price.”
Ian Taylor | Head of ICT
Hulley & Kirkwood
“Knowledge and skill of a larger corporation”
“The personal and friendly attention of a privately owned company coupled with the knowledge and skill of a larger corporation.”