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Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction.

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With solutions spanning multi-channel call centres, CTI integration, IVR / Self-Service, operator attendant consoles, call recording and quality monitoring, outbound predictive diallers and knowledge management solutions.

Working with Enghouse we can deliver solutions that can be deployed on-premise, hybrid or in the cloud and supported both in Cisco and Microsoft environments. We are one of the select few partners in the UK who are accredited to design, deploy and support Enghouse solutions direct with our own in house highly skilled teams.

Recent deployments have been across a broad range of sectors including:

AcademiaHousingManufacturing

FURTHER READING

 

Arc Pro Suite - Attendant Console & Helpdesk for Cisco UC

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Product Sheet - Quality Management Suite

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Solution Paper - Quality Management Suite

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Solutions for Cisco - Optimal Customer Communication

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Contact Voyager

To find out more about Voyager Networks and the IT solutions we can provide for your business, please get in touch.

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