Power your agile business with unified customer and employee experiences.
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Contact center
Delight customers and empower employees with AI-powered workflows for every interaction.
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Business phone
Put your business on the map with local numbers and global connectivity from one easy app.
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Video meetings
Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.
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Team chat
Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.
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Embeddable communications
Engage customers on their terms through SMS, voice, video, and chat apps.
Introducing 8x8
Go big with the #1 business phone, video, chat, and contact center platform.
8x8 has been named a Leader in the 2021 Gartner® Magic Quadrant™ for UCaaS, Worldwide.
XCaaS
Integrated contact center, voice, video, chat, and APIs.
Empower every employee, delight every customer, and power business agility.
Introducing XCaaS by 8x8
The familiar Teams experience, with unbeatable global reach
Microsoft Teams is the primary collaboration hub for employees in organizations around the world.
Teams users can make and receive global calls right from the native Teams dialer thanks to direct routing with 8x8.
Why 8x8 XCaaS
Connect and grow your business on a platform you can trust
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Secure and compliant
End-to-end encryption is just the beginning. 8x8 is certified to the most rigorous compliance standards.
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Global reliability
Our network is backed by the first platform-wide 99.999% uptime SLA and 35+ public and private data centers.
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Intelligence everywhere
Make every decision smarter with unified journey analytics across every employee and customer interaction.
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Integrate freely
Supercharge business and CRM apps like Microsoft Teams and Salesforce to accelerate every workflow.
Case studies
Read these specially selected case studies to find out the possibilities of an 8x8 platform.
8x8 Solution Overview
We’ve come a long way. The cloud technology wave has replaced legacy, on-premises communications platforms one by one. Small businesses and multinational organizations alike are benefiting from more rapid innovation, reduced IT overhead, and better user experience. But with the rapid adoption of these platforms came a catch. Most providers of cloud communications solutions focused either on employee experience (i.e. business phone, video conferencing, team chat) or customer experience (i.e. contact center, embedded communications).
