Providing your business with the communications infrastructure it needs, without the complexity of managing it.
IT professionals within many organisations are under pressure to deliver infrastructure availability, adapt to a changing IT environment and manage overall performance. Voyager Networks recognise these challenges and has developed a range of Managed service products that will help your organisation deliver exceptional performance from your communications infrastructure. View all the latest Managed Services Projects and News.
An Introduction.
These services are designed to complement your in-house skills to deliver exceptional customer service and allow your IT organisation to focus on strategic tasks. The goal being that our clients will never lose sales or incur costs due to their Servers / Network(s) being off-line.
We achieve this through our Voyager Managed Services (VMS), delivering a Fully Managed IT Support Solution, where we would be ‘Pro- Actively’ linked to your systems 24 hours a day 7 days a week.
Business Challenges
Managing a diverse, complex infrastructure requires a broad knowledge base and in-depth experience. These skills are expensive to retain and the work load required to meet the demands of any organisation today can occupy all the available resource.
Added to this, current market conditions and pressure on budgets are resulting in organisations shifting to Managed Services to de-risk these challenges rather than increase capital expenditure.
Business Benefits at a glance
- Maintain, monitor and pro-actively manage your IT infrastructure
- Remove complexity of Network Management
- Responsive administration and performance optimisation
- Dedicated, highly skilled team of current engineers and technicians
- Problem ownership
- Lower total cost of ownership and maximise resources
- Allows you to focus on core competencies
- Predictable costs
- Reduce security threats.
Our Managed Services.
Voyager has developed a range of best of breed Managed Services that can be tailored to meet the needs of your organisation.
Managed Services Overview
IT professionals within many organisations are under pressure to
deliver infrastructure availability, adapt to a changing IT environment
and manage overall performance. Voyager Networks recognise this and
that the role of the IT company supporting those organisations has changed
significantly.
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1. Remote Management & Monitoring
To develop and maintain an agile, efficient network infrastructure that delivers the service levels your business needs. realising the full business benefits of this environment requires constant monitoring and management. it can be challenging and resource intensive and can draw you away from your core business.
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2. Firewall Services
The internet is now the centre of most businesses operations. For many organisations, ensuring that you’re ‘always-available’ is a top priority, but this isn’t without risk. When it comes to internet Security, a firewall is a company’s first line of defence. Which is why you must do everything you can to protect it.
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3. Online Backup
Secure vital customer information, intellectual property, and other critical data with voyager’s data protection services. as part of the Voyager continuity Solution, you can create a robust business continuity plan for your organisation.
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4. Virtual DR
Ensuring the continuity of your business means being prepared for the unpredictable with an agile iT infrastructure that’s resistant to catastrophe and able to recover quickly when disaster strikes.
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5. Desktop & Email Services
The Voyager Workforce Solution integrates desktop Pcs, laptops, and other devices with your hosted servers, data, and services. User’s desktop data is secured in the cloud, and iT management is simplified and centralised.
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