Projects
Our Case Studies.
We place great importance on providing a high level of service to all our clients regardless of which industry or market sector they operate in. Our range of clients are wide and varied, all of which are extremely pleased with the products and services we provide to them, many of which are happy to recommend Voyager to potential clients.
Please click on the below links to read about some of the projects we have delivered and what our clients have to say about the services and/or solutions they have received from Voyager.
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Charter Community Housing
Cisco Contact Centre helps Charter Housing improve customer Service Charter Community Housing Ltd (CCH) is a not for profit registered social landlord that provides quality housing and services to residents in the community. Voyager Networks deployed a Cisco Contact Centre to assist Charter in achieving their customer service targets. Challenge – Separating from Existing Council [...]
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Regenda Housing Group
Cisco Contact Centre – Regenda Housing Group Case Study Voyager Networks provided Regenda Housing Group with a multi-channel Cisco Contact Centre solution that will allow their staff to engage with their customers regardless of their location and chosen method of communication whether by phone, SMS, FAX, e-mail or Mincom helping Regenda Housing Group achieves its [...]
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ShoreTel Case Study | Royal Welsh College of Music and Drama
ShoreTel Case Study Royal Welsh College of Music & Drama (RWCMD) gains a brilliantly simple IP Phone system with ShoreTel ShoreTel Case Study – Challenge – Replacing a BT Meridian phone system Following a £22.5 million development project, the challenge for the RWCMD was to ensure their IT and communications systems complemented the college’s strategic plan [...]
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ShoreTel Case Study – Premium Choice Insurance
ShoreTel Contact Centre – Premium Choice reduces call waiting time by 62% Challenge – ShoreTel assists with planned 30% company growth Premium Choice Insurance moved away from its parent company KGM Insurance and needed to replace the current Alcatel-Lucent system because it was not meeting the requirements of the business or plans. They also needed [...]
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Royal Agricultural Society of England
Royal Agricultural Society of England (RASE) gains a Cash Cow with ShoreTel Challenge – ShoreTel replaces Philips System in time for Office relocation The Challenge was to upgrade an aging digital telephony system to a Unified Communications (UC) system in time for an office relocation. The new RASE exhibition venue required a flexible telephony system [...]
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Voyager House, Sir Williams Lyons Road, University of Warwick Science Park, Coventry, CV4 7EZ.Registered In England No 04250304. Unified Communications Experts.
Voyager Networks develops and deploys secure Internet Protocol (IP) and Unified Communication network solutions for private and public organisations throughout the UK.
With extensive experience in the Health, Housing, Finance and Local Government Markets. Communication Technology that promotes growth for your business.
