VoIP Manageability

• ShoreTel Solutions
• Hardware & Software
• Downloads

Latest ShoreTel News - view all

• Is your network ready for Voice over IP?

  Reliable Communications Infrastructure

  So much goes on in the communications and IT fields, you can easily overlook the importance of your network infrastructure. Without a solidly built network as the foundation of your communications strategy, you may miss the full benefits of technology such as VoIP.

  The communications industry has moved at a vigorous pace since the first telephone patent in 1876. Within the last 30 years or so, this pace has increased still further.

  Smartphones now account for 50% of the UK mobile phone market. The popularity of tablets is also rising. By 2015, analysts predict sales will account for 60% of the PC market.

  These developments are changing attitudes to personal and business communications. For example, the concept of Bring Your Own Device (BYOD) has arisen. Employees want to use their own smartphones, tablets and laptops for business.

  In addition, many IT managers are looking at Voice over Internet Protocol (VoIP) technology. They are suggesting the replacement of traditional phone lines with Internet-based communications systems. The main advantage is a reduction in costs.

  Potential network problems

  These changes and proposals can create problems for a business. You have to manage the communications process and remain in control. BYOD and VoIP are innovative and exciting ideas, but they won’t work effectively if you’ve overlooked the need for a suitable underlying network infrastructure.

  This doesn’t just apply to BYOD and VoIP. Communications are at the heart of a business. Your network must be exactly what you require. If it isn’t, the adoption of any new technology and the daily process of communication can be a nightmare.

  In this context, you have to ask some tough questions. Above all, is your network ready for VoIP?

  Network confidence

  You have to be confident your network infrastructure is 100% reliable. Your switches, protocols, routers and wireless access points must combine to create the perfect network architecture for your business.

  You want your network to give you:

  • Transparency and ease of use
  • Security
  • Access using any device from any location
  • Voice, video and data transportation
  • The ability to expand quickly and simply

  The network has to be a resilient foundation. Network services must work behind the scenes to provide the best possible user experience. And applications must offer the services your business and users need.

  Achieving this need not be difficult. But first you have to accept the need to review your network.  With the correct network in place, you can take full advantage of technology such as VoIP. You can cut costs, boost efficiency and ensure smooth development as your business grows.