ShoreTel – Voice over IP Book
ShoreTel IP Telephony from A-Z – The Complete IP Telephony eBook
ShoreTel realises that making the decision to switch to IP telephony and actually deploying the system is no small task. To help you with pre-decision questions and post-decision planning and implementation, we have created this 96 page IP telephony eBook.
- Chapter 1 – The Benefits of IP Telephony
- Chapter 2 – The Decision: Vendor Evaluation and Selection
- Chapter 3 – Planning: The Implementation Calendar
- Chapter 4 – Ensuring Reliability in IP Telephony
- Chapter 5 – Handsets and Interfaces
- Chapter 6 – Security
- Chapter 7 – Mobility and Wireless
- Chapter 8 – Quality of Service
- Chapter 9 – Outsourced IP Telephony
- Chapter 10 – Ease-of-Use and Management
- Chapter 11 – Proof Points