ShoreTel – Voice over IP Book

ShoreTel IP Telephony from A-Z – The Complete IP Telephony eBook

IP Telephony from A-Z – The Complete IP Telephony eBookShoreTel realises that making the decision to switch to IP telephony and actually deploying the system is no small task. To help you with pre-decision questions and post-decision planning and implementation, we have created this 96 page IP telephony eBook.

  • Chapter 1 – The Benefits of IP Telephony
  • Chapter 2 – The Decision: Vendor Evaluation and Selection
  • Chapter 3 – Planning: The Implementation Calendar
  • Chapter 4 – Ensuring Reliability in IP Telephony
  • Chapter 5 – Handsets and Interfaces
  • Chapter 6 – Security
  • Chapter 7 – Mobility and Wireless
  • Chapter 8 – Quality of Service
  • Chapter 9 – Outsourced IP Telephony
  • Chapter 10 – Ease-of-Use and Management
  • Chapter 11 – Proof Points

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