Applications
ShoreTel designs end-user applications to be highly intuitive to learn, and are simple to use. Whether you’re in the office, at home, or on the road, ShoreTel put the full power of the latest communication and collaboration tools right at your fingertips.
ShoreTel Core Software
ShoreTel Core Software delivers the tools that form your business communication system, including voice routing, automated attendant, advanced telephony features, unified messaging, call accounting and reporting, and powerful workgroup routing capabilities.
Standard with every installation, these essential communication capabilities are fully integrated and ready to use from a variety of intuitive interfaces—from the IP phone to ShoreTel Communicator (formerly ShoreTel Call Manager).
ShoreTel Enterprise Contact Center
ShoreTel Enterprise Contact Center software provides advanced multimedia call center solutions for all organisations.
Sophisticated real-time management and reporting tools let organisations analyze their performance and measure the results.
The customer experience can be tailored to meet specific requirements with advanced routing, multiple service options, and tools that help deliver calls to the right agents and services at the right time.
ShoreTel Communicator
Whether simplifying day-to-day communications, streamlining the work of contact center agents and supervisors, or making it easier for mobile workers to stay in the loop, ShoreTel Communicator puts intuitive communication and collaboration tools at end users’ fingertips.
ShoreTel Communicator delivers unified communications (UC) in an intuitive interface and is available in diverse environments such as Web browsers, Windows, Mac OS, Citrix, iPhones, BlackBerry, and Nokia mobile phones. With minimal training, users across job roles can master a full suite of versatile tools for managing real-time communications on their computer or mobile phone, moving seamlessly between voice, video, or IM as needed.
ShoreTel RoamAnywhere Client
ShoreTel Mobility’s RoamAnywhere Client for mobile devices is designed to extend Unified Communications (UC) applications to a wide range of smartphones and tablets from Android, BlackBerry OS, Apple iOS and Symbian S60 (Nokia).
End users can enjoy enterprise deskphone features such as extension dialing, call transfer and directory query on their smartphones. Additionally, they can make and receive calls from both enterprise and personal cellular numbers while the best network work (Wi-Fi, 3G/4G or cellular) is automatically selected. Fast and automatic network handover helps call continuity across networks, and moves calls to Wi-Fi when available, thereby slashing mobile costs.
Latest ShoreTel News - view all
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ShoreTel Mobility – the desk phone everywhere
ShoreTel Mobility is the latest solution to be added to the ShoreTel product range and offers a true Unified Communications solution to the increasing dependence on mobile technology within Enterprises by uniting IP telephony and Smartphone devices. Read More
© Voyager Networks 1993-2012
Voyager House, Sir Williams Lyons Road, University of Warwick Science Park, Coventry, CV4 7EZ.Registered In England No 04250304. Unified Communications Experts.
Voyager Networks develops and deploys secure Internet Protocol (IP) and Unified Communication network solutions for private and public organisations throughout the UK.
With extensive experience in the Health, Housing, Finance and Local Government Markets. Communication Technology that promotes growth for your business.
