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Royal Agricultural Society of England
Following a review of it’s communications infrastructure The RoyalAgricultural Society of England (RASE) decided the time was right for UC and ShoreTel.
After a successful demonstration, Voyager Networks was selected to design and replace their ageing telephone system in favour of a feature rich UC solution across its four locations. The new ShoreTel system has delivered significant cost savings to the organisation, improved its customer service and RASE has seen a huge improvement in terms of efficiently amongst its employees.
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Charter Community Housing
Charter Community Housing Ltd (CCH) is a not for profit registered social landlord that provides quality housing and services to residents in the community. Voyager Networks has deployed a Cisco Contact Centre to assist Charter in achieving their customer service targets.
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Regenda Housing Group
Voyager Networks has provided Regenda Housing Group with a multi-channel contact centre solution that will allow their staff to engage with their customers regardless of their location and chosen method of communication whether by phone, SMS, FAX, e-mail or Mincom helping Regenda Housing Group achieves its targets for customer service delivery
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NPS Property Consultants
Voyager Networks has worked closely with NPS Property Consultants as part of their core IT objectives to install a resilient network that would be suitable for future growth and support the ambitious plans to extend their geographical coverage.
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Muir Group Housing Association
Voyager Networks has helped Muir Group Housing Association to improve and fulfil their service level objectives, in the provision of accommodation to their tenants by upgrading their communications infrastructure.
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Wireless innovation Centre
Voyager Networks worked in partnership with K20 to provide the wireless expertise on the project at Hillington Park Innovation Centre towards increasing the capabilities of the existing network.
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North Yorkshire Fire and Rescue Authority
Voyager Networks has implemented an IP Telephony solution at North Yorkshire Fire and Rescue Authority, replacing their aging network and reducing the cots associated with the old telephone system.
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West Dorset General Hospital
Voyager Networks has a well established relationship with West Dorset General Hospital and was involved in the implementation of a Wireless Network. The new network has enabled the hospital to continue being recognised as a NHS Trust leading the way in technological developments.
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