Voyager News

Internet access is changing. IPv6 is replacing IPv4. This means many Internet addresses now use a different protocol. If you have an IPv4 address and try to reach someone with an IPv6 address, you may be unable to make contact. You may not be aware of IPv6. Most people aren’t. But if you want to [...]

Moving your office phone system isn’t a straightforward exercise. Many companies fail to realise what’s involved. You should consider what you want and seek help to achieve your goal. Changing your office phone system isn’t a radical idea. It makes sense. It’s an opportunity to reduce costs and increase business efficiency. But many companies underestimate [...]

Reliable Communications Infrastructure So much goes on in the communications and IT fields, you can easily overlook the importance of your network infrastructure. Without a solidly built network as the foundation of your communications strategy, you may miss the full benefits of technology such as VoIP. The communications industry has moved at a vigorous pace [...]

The two weeks of the London Olympic Games are likely to present challenges to many businesses. With planning, you can ensure these challenges have a positive rather than adverse effect on your company. Some company managers are downcast at the thought of the London 2012 Olympic Games. From 27th July to 12th August, they expect [...]

The Problems IT Professionals Face If you’re an IT professional, you deal with a host of challenges every working day. You must ensure your company’s IT infrastructure remains available at all times; you have to be ready to adapt to a fast-moving IT environment; and you need to run systems so they meet targets. As [...]

One obvious need for any organisation is to have a good communications network. What’s not so clear is how to achieve this at low cost and without sacrificing quality. But there is a way. By combining VoIP (Voice over Internet Protocol) technology with your existing phone wiring or Cat 5 cabling, organisations can deploy a [...]

Contact centres have a bad reputation among customers and are often the butt of comedians’ jokes. Most people at one time or another have dialled a contact centre, navigated push-button options, listened to piped music, and waited and waited to speak to a “representative”. But many of the organisations that run contact centres aren’t happy, [...]

Voyager has recently invested in becoming a ShoreTel Mobility Partner and has already received some really positive feedback from customers on the solution. After investing in becoming an accredited ShoreTel Mobility partner Voyager has won a project to deploy the ShoreTel Mobility solution to an asset management company. The company who has a mobile workforce [...]