Voyager News

Unbelievably, it is 20 years this month since we founded Voyager Networks. When we first thought about what we wanted Voyager Networks to achieve we had one very clear objective – to be one of the UK`s leading pioneers of LAN switching integration. When we formed the business, each contributing our savings of £2000, there [...]

Too many wireless networks underperform. A wireless site survey can ensure your network performs as effectively as possible. It shows you how to make the best use of wireless systems and devices. Most wireless networks are not as good as they should be. The design and installation fail to allow for physical obstructions, data rates, [...]

Tailor your Contact Centre You must tailor your contact centre service to different customer groups. If you do, you address problems more quickly, raise levels of customer satisfaction, and improve sales by offering precisely what people want. To be successful in business, you need to tailor your service to different customer groups. This may seem [...]

Firewall Management Managing a firewall may seem like a chore but the work is essential. You must prevent the ingenious attempts of hackers, worms and viruses to access your network. But when you’re busy, do you really have time for this? Hackers, worms and viruses exploit the internet. Hackers use the internet to try to [...]

Internet access is changing. IPv6 is replacing IPv4. This means many Internet addresses now use a different protocol. If you have an IPv4 address and try to reach someone with an IPv6 address, you may be unable to make contact. You may not be aware of IPv6. Most people aren’t. But if you want to [...]

Moving your office phone system isn’t a straightforward exercise. Many companies fail to realise what’s involved. You should consider what you want and seek help to achieve your goal. Changing your office phone system isn’t a radical idea. It makes sense. It’s an opportunity to reduce costs and increase business efficiency. But many companies underestimate [...]

Reliable Communications Infrastructure So much goes on in the communications and IT fields, you can easily overlook the importance of your network infrastructure. Without a solidly built network as the foundation of your communications strategy, you may miss the full benefits of technology such as VoIP. The communications industry has moved at a vigorous pace [...]

The two weeks of the London Olympic Games are likely to present challenges to many businesses. With planning, you can ensure these challenges have a positive rather than adverse effect on your company. Some company managers are downcast at the thought of the London 2012 Olympic Games. From 27th July to 12th August, they expect [...]