Solution News

Internet access is changing. IPv6 is replacing IPv4. This means many Internet addresses now use a different protocol. If you have an IPv4 address and try to reach someone with an IPv6 address, you may be unable to make contact. You may not be aware of IPv6. Most people aren’t. But if you want to [...]

Moving your office phone system isn’t a straightforward exercise. Many companies fail to realise what’s involved. You should consider what you want and seek help to achieve your goal. Changing your office phone system isn’t a radical idea. It makes sense. It’s an opportunity to reduce costs and increase business efficiency. But many companies underestimate [...]

Reliable Communications Infrastructure So much goes on in the communications and IT fields, you can easily overlook the importance of your network infrastructure. Without a solidly built network as the foundation of your communications strategy, you may miss the full benefits of technology such as VoIP. The communications industry has moved at a vigorous pace [...]

The traditional approach to IT support is changing. IT managers are giving an increasing amount of tasks to outsourced providers. In this way, managers can optimise network communications. Forward-thinking IT managers study the link between business and technology. They look at ways they can accelerate the IT transformation of their companies. One of the areas [...]

IT exists to improve your business. But you can lose track of network devices and find your company facing unexpected threats. A rigorous approach to policy management helps avoid these problems.   Keeping on top of policy management is hard. When you review your IT policies for example, you may find technology and events have overtaken [...]

Every organisation has access to data, much of which is sensitive. The law obliges you to take measures to protect this data, but leaks still occur. Part of the problem is the lack of comprehensive security.   It’s highly likely you have access to sensitive data. This may not come as a surprise if your organisation [...]

An increasing number of companies are trying to cut costs by not taking out IT maintenance contracts. Many are now regretting this decision. When IT problems arise, they experience unexpected bills and business disruption. Two things in life are certain: death and taxes. Many people might also add “problems with IT”. This isn’t a cynical [...]

In theory, call recording should be a simple process. Unfortunately, call recording programmes aren’t always compatible with phone systems. And retrieving recordings can waste valuable time and effort. Good call recording systems exist, of course. But you have to ensure you ask the right questions about the systems and get the right answers. In some [...]