About Voyager Networks
Voyager Networks is a specialist provider of Managed Services and technology solutions covering Cloud, Mobility, Communication & Security. We also provide Consultancy, Professional Services and Support Services.
The technologies we work with cover data centre infrastructure and virtualisation, private and hybrid cloud, secure remote and mobile working, BYOD, unified communications, contact centre, network infrastructure, wireless, network security and more. Our solutions can be provided on-premise or from a data centre. We partner with financial organisations to provide Opex as well as Capex purchasing models through technology leasing.
In essence we make complicated network technologies work together by optimising, managing and supporting them. We see technology as a business enabler and in every engagement we start by identifying the desired businesses benefits and outcomes. As a service provider, we view service strategy and service design to be as important as technical design and the technology itself.
Customer satisfaction means everything to us and we have many long-term customer relationships that demonstrate we’ve got this right. We like to work with organisations that value high quality service delivery, subject matter expertise and experience in delivering technology transformation for tangible business benefits.
Voyager was established in 1993 and has been at the forefront of providing network technology solutions for organisations since that time. More than 20 years later, we are still owned by two of the original three founders and have been involved in delivering a number of UK technology ‘firsts’ during that time. This has included the first UK VoIP install in 1997, the first UK VoIP distributed or virtual contact centre and the first Cisco WAN acceleration technology deployed in the NHS in 2007.
During all of this time Voyager’s core strength has been in adopting new and advanced technologies and translating them into effective solutions that deliver genuine business value for its customers, and this remains the case today.
At Voyager we pride ourselves on our detailed understanding and expertise of network technologies. We keep our technical specialists at the forefront of new and emerging technologies and technical trends. We employ some of the most experienced and skilled consultants and engineers within their chosen fields across the country. This is underpinned by high levels of accreditation with our chosen technology partners.
We choose our technology partners carefully and once selected place great importance on our accreditations and levels of knowledge and training. We partner with technology vendors based on a combination of technology capability, reliability, innovation and commercial terms including cost effectiveness. For some solutions this means we have alternative technology offerings, in others we lead with the vendor that we feel offers the best solutions on the market. During our twenty years we have worked with many technology vendors and we keep our portfolio under review on an on-going basis.
We place great importance on providing a high level of service to all our customers regardless of which industry or market sector they operate in. We undertake regular internal customer satisfaction scoring to ensure that our customers remain happy with the service we provide. Many are happy to recommend Voyager to potential customers and have provided us with testimonials of their experience of working with Voyager.