Royal Agricultural Society of England (RASE) gains a Cash Cow with ShoreTel
Challenge – ShoreTel replaces Philips System in time for Office relocation
The Challenge was to upgrade an aging digital telephony system to a Unified Communications (UC) system in time for an office relocation. The new RASE exhibition venue required a flexible telephony system with modern communication features to help improve the society’s services. After a successful demonstration, Voyager Networks was selected to design and replace their aging telephone system in favour of a feature rich UC solution across its four locations.
- Solution Provided – ShoreTel Unified Communications
- Vertical Market – Non- Profit
Solution – ShoreTel System for 230 Users
The 230-user ShoreTel deployment at RASE includes ShoreTel Voice Switches, and ShoreTel IP telephones. Applications and features include ShoreTel Call Manager, using workgroups, hunt groups and Microsoft Outlook Integration. ShoreTel Softphone & ShoreTel Office Anywhere, keeping mobile workers reachable, anytime, anywhere.
Benefits – ShoreTel
- RASE can now measure call volume and set targets in line with the business.
- Distributed architecture & single-image deployment enables IT staff to centrally manage the system.
- The time to deploy a new extension has been reduced by 75%.
- Single Interface for all users.
“ShoreTel has proven to be a highly reliable, scaleable and above all cost effective solution that has improved our customer service and employee efficiency. The return on investment of the ShoreTel deployment was realised within a few months of migration” Stewart Page, Assistant Director of ICT- RASE
